Title: Xiaomi Auto Addresses Controversial Features of Xiaomi SU7 Ultra: Unlocking Conditions, Carbon Fiber Front Hood, and More

Recently, Xiaomi Auto addressed questions and concerns regarding the controversial features of the Xiaomi SU7 Ultra, such as the unlocking conditions for its Ranking Mode and the carbon fiber dual-duct front hood. The company has withdrawn the unlocking conditions for the feature and provided an explanation for the carbon fiber dual-duct front hood, clarifying that it partially directs airflow and aids in cooling the front compartment. For users who dislike the feature and have not yet taken delivery, Xiaomi offers the option to modify their orders, while delivered vehicles will receive compensation in the form of points. Additionally, the company announced that the Xiaomi SU7 Ultra is currently undergoing testing on the Nürburgring track.

1. Does the Xiaomi SU7 Ultra s Qualifying Mode feature have any unlock conditions?

In a previous update we pushed, the Ranked Mode feature was added with unlock conditions, which caused inconvenience for some users. We sincerely apologize for this. After receiving your feedback, we took it very seriously and have suspended this update. For the small number of users who have already upgraded, we will address the issue in the next version update. We have already begun developing and testing the new version, which is expected to take 4-8 weeks. The exact timeline will be announced by Xiaomi s official notice.

Our original intention in the design was to better ensure driving safety, but we failed to adequately seek everyone s opinions or properly communicate and explain the related functions. There were indeed shortcomings in our work. This incident has made us deeply realize that any major updates involving user experience must be based on thorough communication. In the future, we will establish a more comprehensive mechanism for collecting user feedback and fully listen to user opinions. Thank you for your understanding and tolerance.

2. What is the purpose of the carbon fiber dual-duct front hood on the Xiaomi SU7 Ultra? If I don t like it, can I change the configuration?

In the initial mass production plan, the SU7 Ultra production version already possessed sufficient comprehensive performance to compete on domestic professional tracks and the Nürburgring, with no intention to develop a carbon fiber dual-duct front hood. Following the release of the Nürburgring lap time for the SU7 Ultra prototype on October 29, the prototype s capabilities and exterior design garnered significant attention. After thorough research and evaluation of engineering feasibility, the decision was made to respond to user demand by replicating the prototype s perforated front hood design, offering users more styling options. The carbon fiber dual-duct front hood not only meets the demand for replicating the exterior design but also provides partial airflow redirection and auxiliary front compartment cooling functions.

We sincerely apologize for any lack of clarity in our previous communication and will implement the following measures: For undelivered orders, we will offer a limited-time reconfiguration service allowing customers to switch back to the aluminum front hood. For locked-in users who have already taken delivery or selected the carbon fiber dual-duct front hood before the end of this limited-time reconfiguration period (before 23:59:59 on May 10), we will offer 20,000 points as a goodwill gesture. Please stay tuned to the Xiaomi Auto App for official updates. Additionally, the carbon fiber dual-duct front hood features a total carbon fiber area of 1.73�O, reducing the vehicle s weight by 1.3kg. Furthermore, our recent track lap records were all achieved using the SU7 Ultra equipped with the carbon fiber dual-duct front hood.

3. What are the specific policies for the SU7 Ultra carbon fiber dual-duct front hood retrofit service and points distribution?

For SU7 Ultra customers who have placed non-ready vehicle orders that are undelivered and are before the invoicing process, if you wish to switch from the carbon fiber dual-duct front hood back to the aluminum front hood, the modification window will be open from 10:00 on May 9 until 23:59:59 on May 10. All users who have selected the carbon fiber dual-duct front hood (for orders locked by 23:59:59 on May 10) will receive 20,000 points upon vehicle delivery. For customers who have already taken delivery, we will arrange for the points to be issued as soon as possible. The points will be credited to the Xiaomi account used to place the order.

For more details, please follow the official updates on the Xiaomi Auto App or consult your Ultra Master. A special reminder: this configuration change will not affect the benefits of your current SU7 Ultra order. However, once the change is successfully processed, the vehicle s production schedule and estimated delivery time will be recalculated based on the new configuration s completion date. Note that reverting to the previous configuration or original delivery sequence will not be possible.

4. You can purchase carbon fiber dual-duct modification parts on e-commerce platforms. What s the difference between them and the original factory parts?

The carbon fiber dual-duct front hood is manufactured using the industry-leading autoclave process, the same technique employed by many supercar models. It requires not only six hours of high-standard manual layup but also an additional six hours of pressure curing in the autoclave. Currently, for each original carbon fiber dual-duct front hood, only one qualified product can be produced per mold per day. Its appearance quality, craftsmanship, and raw material costs far exceed those of third-party imitation aftermarket parts.

The original carbon fiber dual-duct front hood, based on Xiaomi s quality standards, has undergone thorough validation for NVH, durability, structural strength, and other design metrics while meeting pedestrian protection safety requirements. It also comes with a 5-year or 100,000-kilometer original manufacturer warranty, matching the vehicle s warranty period.

5. Does the SU7 Ultra, which is lapping at circuits like Shanghai International Circuit and Zhejiang Circuit, use the same carbon fiber dual-duct front hood?

Yes. The Xiaomi SU7 Ultra, equipped with the original carbon fiber dual-duct front hood, delivers exceptional performance in extreme track driving scenarios thanks to its powerful overall capabilities. It has set multiple lap records on domestic professional circuits: at Zhejiang International Circuit, it achieved a lap time of 1 32 616, making it the fastest four-door production car on the track; at Shanghai International Circuit, it clocked 2 09 944, securing the title of the fastest production car there. Additionally, it broke records for the fastest four-door production car at Chengdu Tianfu International Circuit, Zhuzhou International Circuit, and Zhuhai International Circuit.

Currently, Lei Jun also stated on Weibo that the Xiaomi SU7 Ultra is challenging the Nürburgring track. Let s look forward to our good news together!

Additionally, according to previous official information, Xiaomi s vehicle deliveries exceeded 28,000 units in April. The Xiaomi SU7 Ultra Dual-Duct Frunk Edition has begun deliveries in batches. In April, 34 new stores were added, bringing the total to 269 stores across 74 cities nationwide. The service network has expanded to 132 locations, covering 79 cities. In May, plans include opening 29 new stores, extending coverage to eight additional cities: Yichang, Wuhu, Xianyang, Quzhou, Jiujiang, Dali, Fuzhou, and Jieyang. (Compiled by Autohome / Biye)